# SSL of my custom domain is not working

It can take up to 24 hours for your SSL to be fully synced

After your custom domain has the **Active** status, it can take up to 24 hours for your SSL certificate to be fully synced and ready. You can see the [**status of your SSL here**](https://tools.sqr.co/tools/ssl_lookup). Fill in your custom domain name in the Host input and hit the Submit button to see if everything is set up correctly. If you still have problems with your SSL certificate please shoot us a message via our [contact form](https://sqr.co/contact) and our support team will get back to you as soon as possible.

<figure><img src="/files/vF7sAZVCSQ9CRPbQTNAG" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.sqr.co/dashboard/custom-domains/ssl-of-my-custom-domain-is-not-working.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
